Privacy Policy

Welcome to ProteinLamp’s Privacy Policy.

At ProteinLamp, accessible from www.proteinlamp.com, one of our main priorities is the privacy of our visitors. When you use our services, you’re trusting us with your information. We understand that this is a big responsibility and we work hard to protect your information.

This Privacy Policy describes how ProteinLamp (“ProteinLamp,” “we,” “us,” or “our”) collects, records, uses, shares, and safeguards personal information.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Protein Lamp. This policy is not applicable to any information collected offline or via channels other than this website.

This Privacy Policy also explains how you can reach us to get answers to your questions with respect to your personal information.

While this Privacy Policy applies to all our services, we’ll also provide additional information about privacy related to particular services where necessary.

It’s important that you check back often for updates to the Privacy Policy. We may update this Privacy Policy periodically to reflect changes in our personal information practices with respect to the Services or changes in applicable law. We may change our privacy policy and practices over time. To the extent that our policy changes in a different way, the policy that was in place at the time that you submitted personal information to us may or may not govern that information. Our privacy policy includes an “Effective Date”. The effective date refers to the date that the current version took effect.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

OVERVIEW OF PERSONAL INFORMATION

We build a range of services that help millions of people daily to explore and interact with the world in new ways. You can use our services in a variety of ways to manage your privacy. We collect personal information that you provide directly, information about how you use our services and information from third party sources. We use this information to provide you with services, understand the way you use our services so we can improve and personalize your experience and to develop the content for our visitors. We also use personal information to provide customized advertisements to your interests. If you have any questions about this Privacy Policy, you can contact us.

SHARING YOUR PERSONAL INFORMATION

We may share your personal information with trusted partner companies that provide you with products and services that you request and information about products and services you may be interested in. We share personal information with law enforcement agencies when it’s required by law.

CONTENTS

WHAT INFORMATION DO PROTEINLAMP COLLECT?

HOW DOES PROTEINLAMP USE YOUR INFORMATION?

WHO DO WE SHARE YOUR INFORMATION WITH?

HOW DOES PROTEIN LAMP KEEP YOUR INFORMATION SECURE?

WHERE DO WE SEND YOUR DATA?

WHAT ARE YOUR RIGHTS?

HOW LONG DO WE KEEP YOUR INFORMATION?

WHAT THIRD-PARTY SERVICES DO WE USE?

THIRD-PARTY LINKS AND PRODUCTS ON OUR SERVICES

COOKIES, BEACONS, AND SIMILAR TECHNOLOGIES

GOOGLE DOUBLECLICK DART COOKIES

GDPR DATA PROTECTION RIGHTS

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

CONTACT US

WHAT INFORMATION DOES PROTEINLAMP COLLECT?

ProteinLamp collects your personal information in a variety of ways. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the content of the messages and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. We want you to understand the types of information we collect as you use our services. We collect information to provide better services to all our users – from figuring out basic stuff such as which language you speak, to more complex things like which ads you’ll find most useful. The information Protein Lamp collects, and how that information is used, depends on how you use our services and how you manage your privacy controls. When you’re not signed in to an Account, we store the information that we collect with unique identifiers tied to the browser, application or device that you’re using. This allows us to do things like maintain your preferences across browsing sessions, such as your preferred language or whether to show you more relevant search results or ads based on your activity. When you’re signed in, we also collect information that we store with your Account, which we treat as personal information.

Information You Provide Directly

Some Services enable you to give us information directly. For example:

• When you create an account or profile with us, we may ask for information such as your name, date of birth, or email address.

• If you order a product or paid service from us, we may ask for your name, address, contact information, and shipping and payment information to process your order.

• To provide responses when you contact Customer Service, we may need information to verify your identify and the information you’re inquiring about.

• When you communicate with our Customer Service staff or others, your communications may be transmitted through our systems.

• If you share your contacts, we may collect their phone numbers and other contact information.

Information About Your Use of Services

In addition to the information you provide, we may collect information about your use of our Services through software on your devices and by other means. We may collect:

• Device informations.

• Log information: Diagnostic, technical, error, and usage information such as the time and duration of your use of Services, search query terms when you enter search terms into our site, and any information stored in cookies that we have set on your devices. Protein Lamp follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. We may collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website. We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their devices. We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.

• Location information: Your device’s GPS signal or information about nearby Wi-Fi access points and cell towers that may be transmitted to us when you use certain Services and enable the Location function.

• Voice information: Recordings of your voice that we make and store on our servers when you enable this function and use voice commands to control a Service, or when you contact our Customer Service team. Note that if we work with a third party service provider that provides speech-to-text conversion services on our behalf, this provider may receive and store certain voice commands in accordance with the contract concluded between us and our trusted third-party service provider.

• Viewing Informations.

• Other information about your use of Services. In addition to the information that we may collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit an application, or become a consumer of any of our Services, we may conduct a background check.

Publicly or Commercially Available or Shared Information

We may sometimes gather publicly or commercially available information, including information from social networks you use, and combine this with other information about you so that we can better understand your needs, interests, and preferences. We also sometimes gather information about you when other people provide it using our Services, such as your name and contact information when others send a message to you or share files with you.

Other Information We Collect

We may also collect other information about you, your devices, or your use of Services that you consent to send us.

Third Party Analytics

Through certain Services, we may collect personal information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We may use third-party analytics services on the Services, such as those of Google Analytics. The service providers that administer these analytics services help us to analyze your use of the Services and improve the Services. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Services, help administer the Services and diagnose technical issues. To learn more about Google Analytics, please visit

http://www.google.com/analytics/learn/privacy.html and https://www.google.com/policies/privacy/partners/.

Account Registration

We may collect your contact information when you become a member. We may also collect information relating to the actions that you perform while logged into Account. We have a legitimate interest in providing Account related functionalities to our members. Accounts can be used to save and organize content, images, products, and recipes.

Cookies and first party tracking

We may use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. We have a legitimate interest in making our website operate efficiently.

Cookies and Third Party Tracking

We may participate in behavior-based advertising, this means that a third party uses technology to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. Where required by law, we base the use of third party cookies upon consent. Some of the advertisers on our site may use cookies and web beacons. Each of our advertising partners has their own Privacy Policy for their policies on user data. Note that Protein Lamp has no access to or control over these cookies that are used by third-party advertisers. Protein Lamp’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Demographic Information

We may collect personal information, such as your location. We have a legitimate interest in understanding our users and providing Services.

Distance Information

When you use our Services we may collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location and your distance from a store that sells our products. We have a legitimate interest in understanding our users and providing tailored services. In some contexts our use may also be based upon your consent to provide us with geo location information.

Email Interconnectivity

If you receive email from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. We have a legitimate interest in understanding how you interact with our communications to you.

Content Contributors / Independent Contractors

If you are engaged as an independent contractor to contribute content for our website, we may collect information necessary for the engagement. This may include, among other things, your Social Security Number. Providing this information is required for the engagement. We may use information about our independent content contributors to perform our independent contractor agreements. In some contexts, we may also be required by law to collect information about our independent contractors. We also have a legitimate interest in using your information to have efficient workforce operations.

Feedback/Support

If you provide us feedback or contact us for support we may will collect your name and email address, as well as any other content that you send to us, in order to reply. We have a legitimate interest in receiving, and acting upon, your feedback or issues.

Newsletters

When you sign up for one of our mailing lists we may collect your email address. We may share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services.

Marketing Panel

If you are selected to participate in a consumer marketing panel, we may collect your shipping address. We have a legitimate interest in facilitating our consumer marketing panel with individuals that consent to participate. 

Partner Promotion

We may collect information that you provide as part of a program or event that we co-sponsor or co-market with another organization. We have a legitimate interest in fulfilling our promotions.

When you “like” or “follow” us on Facebook, Instagram, Pinterest or other social media sites, we may collect your information. This information may include your name, e-mail address, and any comments or content you post that are relevant to us. We may also collect your information if you submit information to us through Facebook, Pinterest, Instagram or another social media site. These links may include the use of so-called “share links.” A “share link” is a button and/or text link appearing on our website that launches a sharing mechanism that allows you to post links to, and content from, our website onto other websites. We have a legitimate interest in understanding our users and providing Services. Our use may also be based upon your consent.

Surveys

When you participate in a survey we may collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. We have a legitimate interest in understanding your opinions, and collecting information relevant to our organization.

Sweepstakes or contests

When you participate in a sweepstakes or contest we may collect information about you which includes contact information to notify you if you are selected. We have a legitimate interest in operating the sweepstakes. In some contexts we may also be required by law to collect information about those that enter into our sweepstakes, and we have a legitimate interest in complying with those laws.

Your Options

You can choose not to provide us with certain types of information, such as information requested as part of registering an Account. In some cases, this may limit your ability to use some Services. We’ll do our best to explain these limitations when we’re asking for your information so you can make an informed decision. Protein Lamp is not intended to store or process sensitive information.

HOW DO PROTEINLAMP USE YOUR INFORMATION?

We use the information we collect for the following purposes:

• To help you or your device register for our Services.

• To provide a Service or feature you request.

• To provide customized content and personalized services based on your past activities on our Services.

• To provide customized and personalized advertising, promotions, and offers that might interest you on our websites, third-party websites, and online platforms such as social media sites.

• To provide promotions and offers by way of direct marketing communications, only where you have given us your separate consent.

• To analyze our products and services to help us better understand our customers in order to offer the most relevant communications, services, and experiences to you.

• To ask you for your opinions on our products and services and to carry out customer surveys, with your separate consent if required.

• To provide software updates, maintenance services, and support for your devices.

• To comply with the law and legal processes.

• To protect the rights, property, or safety of ProteinLamp, or any of our affiliates, business partners, or users.

In addition to the purposes and uses described above, we use information in the following ways:

•To identify you when you visit our websites.

•To improve our services and offerings.

•To conduct analytics.

•To respond to inquiries related to support, employment opportunities, or other requests. 

•To send marketing and promotional materials including information relating to our services, sales, or promotions, or those of our business partners.

•For internal administrative purposes, as well as to manage our relationships.

Although the sections above describe our primary purpose in collecting your information, in many situations we may have more than one purpose. As a result, our collection and processing of your information may be based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

We use and combine the information we collect about you from our Services or other sources to provide you with a better experience. For example, you can use your Account details not only on the Service you registered with, but other Services which use Accounts. We also use the information you provide directly or through other sources as described above to provide content you may like or that you’ve personalized. You have choices about your information.

[For European Economic Area (EEA) Residents only]

Protein Lamp processes personal information for the purposes described above. Protein Lamp’s legal basis to process personal information includes processing:

(i) So that we can keep our promises to you, such as providing you with a Service.

(ii) To promote our business interests (for example, to manage our relationship with you and improve your customer service experience), including communications on our website, third party websites, and online platforms.

(iii) To comply with the law and legal processes.

WHO DO WE SHARE YOUR INFORMATION WITH?

We may disclose your information internally within our business, but only to those who need it to further provide Services or to help with your requests. In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations.

We may also disclose your information to the following entities, only to the extent that this may be necessary to provide our Services:

• Affiliates

Other websites which we control or own.

• Business Partners

Partners who we work together with to provide you the Services you’ve requested or bought. For example, we may work with a bank so that you can use one of our Services to make faster and more efficient payments. These business partners control and manage your personal information.

• Service Providers

Carefully selected sites that provide services for or on behalf of us, such as customer contact centers, customer care activities, advertising (including customized advertising on our websites, third-party websites, or online platforms), conducting customer satisfaction surveys, or billing, or that send emails on our behalf.

• Other Parties when Required by Law or as Necessary to Protect Our Services

For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security. It may also be necessary for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.

• Other Parties in Connection with Corporate Transactions

We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.

In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

•Public

Our website may provide the opportunity to post comments in chat rooms, message boards, bulletin boards or similar public forums where you and other users of our website can communicate. If you decide to submit information on these pages, that information may be publicly available.

•Partner Promotion

We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide may be shared with us and with them. Their use of your information is not governed by this privacy policy. When you use our website, we may share information that we collect from you.

•Service Providers

We may share your information with service providers. Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.

•Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. We may not knowingly sell the personal information of minors under 16 years of age. If you think that your child provided this kind of information on our website, we strongly encourage you to monitor it strongly.

HOW DOES PROTEIN LAMP KEEP YOUR INFORMATION SECURE?

We take data protection seriously. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law. Our website permits you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you.

WHERE DO WE SEND YOUR DATA?

Your use of our Services may involve the transfer, storage, and processing of your personal information within and outside of your country of residence, consistent with this policy. Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including. Our websites may include links to websites or applications that are owned or operated by third parties. Please note, we have no control over the privacy practices of websites or applications that we do not own. [For example, some of our websites utilize the YouTube API Services to provide video content. When you interact with the YouTube functionality available through one of our websites, you will be subject to the YouTube Terms of Service

https://www.youtube.com/t/terms and Privacy Policy http://www.google.com/policies/privacy. We encourage you to review the privacy policies of any third-party website or application for details about what information is collected and how it is used and/or shared.]

WHAT ARE YOUR RIGHTS?

Your personal information belongs to you. You may ask us to restrict or limit processing, sharing, or transfer of your personal information. However, We won’t delete data that we’re required by law to retain. We rely on you to update and correct your personal information. If our website does not permit you to update or correct certain information, you contact us at the address described below in order to request that your information by modified. Note that we may keep historical information in our backup files as permitted by law. Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes. We may not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. When you sign up for our emails, you are agreeing not only to receive our content delivered to you, but also to receive these occasional advertorial emails from our advertisers/sponsors. If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, email address, or the date of your last purchase from us. 

To make a request concerning your rights or to make an inquiry, contact us. See the CONTACT US.

HOW LONG DO WE KEEP YOUR INFORMATION?

We won’t keep your personal information for longer than is necessary for the purpose for which it was collected. This means that information will be destroyed or erased from our systems when it’s no longer required.

We take appropriate steps to ensure that we process and retain information about you based on the following logic:

1. At least the duration for which the information is used to provide you with a Service.

2. As required under law, a contract, or with regard to our statutory obligations.

3. Only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards..

WHAT THIRD-PARTY SERVICES DO WE USE?

Some of the content, advertising, and functionality in our Services is provided by third parties. These third parties may use cookies, beacons, tracking pixels, and other tools to collect information about your use of these Services. These third parties are not controlled by ProteinLamp, so we recommend that you check their privacy policies to understand how they use your data.

For some services, including social networks, we receive and may store sign-in information, as well as other information that you allow us to receive when you connect with these services.

Our Services may link to third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by websites or other services. You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use.

We also may make available to you certain products or services developed by third parties. Protein Lamp is not responsible for these third-party products or services.

COOKIES, BEACONS, AND SIMILAR TECHNOLOGIES

We, as well as certain third parties that provide content, advertising, or other functionality in our Services, use cookies, pixels, beacons, and other technologies in certain areas of our Services.

Cookies

Cookies are small files that store information on your computer, TV, mobile phone, or other device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices, and browsing sessions. Cookies serve many useful purposes. For example:

• Cookies can remember your sign-in credentials so you don’t have to enter those credentials each time you sign in to a service.

• Cookies help us and third parties understand which parts of our Services are the most popular because they help us to see which pages and features visitors are accessing and how much time they’re spending on the pages. Studying this information helps us to adapt the Services and provide you with a better experience.

• Cookies help us and third parties understand which ads you’ve seen so you don’t get the same ad each time you access a Service.

• Cookies help us and third parties to provide you with relevant content and advertising by collecting information about your use of our Services and other websites and apps.

When you use a web browser to access Services, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the help menu of your browser to learn how to change your cookie preferences. Your device operating system may contain additional cookie controls. Note that some Services are designed to work using cookies, so disabling cookies may affect your ability to use those Services or certain parts of them.

Other Storage

We, along with certain third parties, may use other kinds of storage technologies in connection with our Services. These technologies are similar to the cookies discussed above. They’re stored on your devices and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your devices from standard cookies, so you might not be able to control them using standard browser tools and settings.

Beacons

We, along with certain third parties, may use technologies called beacons or pixels that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you’ve viewed particular content or a particular email message, and determine the time and date on which you viewed the beacon and the IP address of your device. We and certain third parties may use beacons for a variety of purposes, including to analyze the use of our Services and, along with cookies, to provide content and ads that are more relevant to you.

GOOGLE DOUBLECLICK DART COOKIES

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the above mentioned policy.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

The California Consumer Privacy Act (CCPA) is a new data privacy law that establishes various rights for California state residents. The law applies to companies that do business in California and meet one of several criteria related to revenue, data processing and other factors. CCPA requires giving residents the right to opt out of the ‘sale’ of their ‘personal information’ (as the law defines those terms), with the opt-out offered via a prominent ‘Do Not Sell My Personal Information’ link on the ‘selling’ party’s homepage. CCPA does recognise certain exceptions to the definition of ‘sale’, such that not all transfers of personal information are ‘sales’. For example, transferring personal information to a ‘service provider’ under the law is not a sale.

CONTACT US

You can contact us to update your preferences, correct your information, submit a request, or ask us questions.

The easiest way is through the Contact Us section of https://www.proteinlamp.com/.